STORE POLICY
​
Thank you for shopping at Step & Style! To ensure a smooth shopping experience, please review our policies below:
​
*Ordering & Payment*
​
* We accept all major credit cards and debit cards.
* Orders are processed and confirmed once payment is authorized.
* You will receive an order confirmation email with details of your purchase.
​
*Pricing & Promotions*
​
* All prices are listed in [currency you use] and are subject to change.
* We offer promotions and discounts occasionally. These will be clearly marked on the product or during checkout.
* Promotional codes cannot be combined unless explicitly stated.
​
*Shipping*
​
* We offer various shipping options depending on your location and urgency.
* Shipping costs are calculated at checkout based on your selection.
* A confirmation email with tracking information will be sent once your order ships.
* See our dedicated "Shipping" page for estimated delivery times and any restrictions.
​
*Returns & Exchanges*
​
* We want you to love your Step & Style purchases! You can return unworn and unwashed items with original tags within [number] days of receiving your order.
* Exchanges are welcome for a different size or style of the same item, subject to availability.
* Please visit our dedicated "Returns & Exchanges" page for detailed instructions and return forms.
* Original shipping charges are non-refundable.
* Customers are responsible for return shipping costs unless the return is due to our error.
​
*Refunds*
​
* Once your return is received and inspected, a refund will be issued to your original payment method within [number] business days.
* Please allow additional processing time for your bank to reflect the refund.
​
*Customer Service
​
* We are committed to providing excellent customer service.
* If you have any questions or concerns, please contact us
* You can also reach us through the chat function on our website during business hours .
​
*Privacy Policy
​
* We respect your privacy. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your information.
​
*Disclaimer
​
* We strive to provide accurate information on our website. However, we reserve the right to correct any errors, inaccuracies, or omissions.
* We may modify these store policies at any time. The revised policy will be effective immediately upon posting on our website.
*By placing an order with Step & Style, you agree to these store policies.*
​
*Optional Additions:
​
* You can consider adding a section on product availability and order cancellations.
* If you offer gift cards, include a policy outlining their use and validity.
We recommend tailoring these policies to your specific needs and referring to an attorney for legal advice to ensure compliance with all regulations.
PAYMENT METHODS
-
Credit / Debit Cards
-
PAYPAL
-
Offline Payments